Reference

xxtoto Privacy Policy for Your Account

Our Privacy Policy explains what xxtoto collects when you open an account, sign in from a phone, or check wallet status through DANA, OVO, GoPay and QRIS.

Account recordsWallet checksCookie choicesPrivacy requests
xxtoto xxtoto Privacy Policy for Your Account
CONTACT PATHS

Three Ways To Ask About Privacy

A clear contact route helps you act on the Privacy Policy without guessing where to start.

Support chat Use our support chat from the account area when you need help finding the…
Cashier query For DANA, OVO, GoPay, QRIS or bank-transfer references, include the receipt number and account…
Privacy form Send correction, access or deletion requests through the privacy contact form.
HANDLING DETAILS

How We Apply This Privacy Policy

The policy is practical: it connects each data use to an account action you can recognise.

Account data

We collect details you enter during account creation and the phone-verification result used before account access. These records help us identify your profile and respond to an account-data access or correction request.

Cookie controls

Cookies can remember sign-in preferences and help us understand whether a page request belongs to your current session. You can manage browser cookie settings, although changing them may affect account access steps.

Device signals

When you sign in on a mobile browser, we may record device, browser and session signals to detect unusual access. These signals support verification and are not treated as a replacement for your account details.

Payment references

A DANA, OVO, GoPay or QRIS receipt reference can be checked against your account activity. We use the reference to resolve status questions and do not need your wallet password to review that match.

Retention timing

We retain records only for the period needed for account operations, security checks, dispute handling and legal duties. The applicable period can differ by record type and local requirement described in the policy.

Your requests

You can ask what personal data we hold, request a correction, or ask how to remove eligible records. Contact us through the privacy form; we verify ownership before releasing or changing information.

Privacy Policy Answers Before Account Access

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They cover collection, wallet references, phone checks, device access, cookies and contact steps. If your situation is different, send the relevant account detail through support chat or the privacy form, and we will direct the request to the right handling path.

It explains how we collect and use account, phone-verification, device, cookie, support and payment-reference data. It also covers retention, security checks, sharing with service providers and your available privacy requests.

We use the verification result to connect account access with the correct profile and reduce mistaken or unusual sign-ins. It helps support handle access questions without asking you to reveal a wallet password.

Yes. The Privacy Policy covers references connected with DANA, OVO, GoPay and QRIS activity, including receipt details used to match a status question with your account. It does not require your wallet password.

Use the privacy contact form and state whether you want access, correction or removal of eligible records. We verify account ownership first, then explain the available response and any local-law limitation.

Yes. We describe cookies used for session preferences, account access and page activity. You can adjust cookie settings in your browser, but some account steps may not work as expected after cookies are restricted.

We may compare device, browser and session signals with recent account activity. If the pattern needs checking, we can request another account step before access, particularly when local security indicators do not match.

Use support chat for account access questions, or the privacy form for data requests. For DANA, OVO, GoPay, QRIS or bank-transfer references, include the receipt number and account phone.